When shipping products to Boston Group for repair / replacement / credit, please note the following:

All individual products must have attached a hard copy of the failure description in block letters in English, along with a copy of the end user receipt. Without these two documents, we cannot process the RMA, and might return it for completion before we can proceed. You are always welcome to email us at rma@boston.dk for any questions you might have.

Manufacturer Websupport Telephone / Mail
Anker Link to product support Mailsupport
ASUS Link to product support +45 38 32 29 43
AFTERSHOKZ Link to product support Mailsupport
Canon Link to product support +45 70 20 55 15
Creative Labs Link to product support Mailsupport
DJI Link to DJI SUPPORT PORTAL
Dreame Link to support / FAQ Mailsupport
Ecoflow Link to Warranty claim Mailsupport
Feiyutech Link to product support Mailsupport
Hasselblad Link to product support Mailsupport
Insta360 Link to product support Mailsupport
Kandao Link to product support Mailsupport
Obsbot Link to product support Mailsupport
PGY Tech Link to product support Mailsupport
Philips Link to product support +45 78 76 93 84
Polarpro Link to product support Contact Support
PowerVision Link to product support
Roccat Link to product support
Sony Link to product support +45 38 32 27 22
SteelSeries Link to product support
Targus Link to product support
TomTom Link to product support +45 35 25 65 14
Toshiba Link to product support +45 80 88 17 50
TourBox Link to product support Mailsupport
Turtlebeach Link to product support
Yuneec Link to product support Mailsupport
Zerotech Dobby & Ryze Tello drones Please read this first
RMA PROCEDURES for all brands
 
Overview & How-to-do guide
NB: ALWAYS refresh your browser-window with the PDF to get the newest updated version.