Service for Dreame- and Okai products.

We have partnered up with Mentech to create a service setup for your Dreame and Okai products.

In order for you to get your product serviced by Mentec, you need a login. In order for Mentech to create the login for you, they need the following information:

1. VAT No.:
2. Adress, ZIP-code and town:
3. Contact person(s) (Name, Tel.No. and e-mail address)
4. Main Tel.No. for the company:
5. General e-mail to the company:
6. Invoice e-mail:

Please send all these information directly to Mentech in your country (Elcare Nordic for Finland), and they will get you the login for the portal.

For DK, please use: erhverv@mentech.dk
For SE, please use: b2b@mentech.se
For NO, please use: b2b@mentech.no
FOR FI, please use: huolto.fi@elcare.com

As soon as you have that login, you can use it to create all service cases related to Dreame- and Okai products.